Privacy Policy

This Privacy Policy explains how the Law Office of Melvin & Associates ("the Firm," "we," "us," or "our") handles information collected through this website and related online booking, communication, and marketing systems. This website is intended for general information and appointment routing. It is not a secure client portal.

Depending on how you interact with the Firm, we may collect information you choose to provide, such as your name, telephone number, appointment information, jurisdiction, referral source, and limited nonconfidential administrative information. We may also collect technical information such as browser type, device information, pages viewed, referral URLs, and campaign or UTM information used to understand website performance and attribution.

Please do not submit Social Security numbers, financial account numbers, medical records, evidence, privileged narratives, confidential documents, or other highly sensitive information through public website fields, ordinary SMS, or other channels unless the Firm specifically directs you to an approved secure method.

Information may be used to operate the website, route appointment requests, administer scheduling, send requested confirmations or reminders, respond to administrative communications, maintain security, analyze website and campaign performance, comply with legal or professional obligations, and improve Firm services.

GoHighLevel and other approved service providers may process limited information on the Firm's behalf to provide scheduling, CRM, communications, analytics, and related operational services. Lawcus remains the Firm's legal matter system of record after appropriate intake and engagement.

If you affirmatively opt in to receive text messages, the Firm may send appointment confirmations, appointment reminders, scheduling or rescheduling messages, requested administrative updates, and other messages consistent with the consent you provided. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of SMS messages. Reply HELP for help. Consent to receive SMS messages is not a condition of purchasing legal services.

SMS consent and Phone number will never be shared or sold to any third party or affiliates for marketing purposes.

Mobile information may be disclosed to vendors that help the Firm deliver requested communications, but only as needed to provide those services and not for those vendors' independent marketing or promotional use.

The website may use cookies or similar technologies for core functionality, security, analytics, attribution, and performance measurement. Browser settings may allow you to limit certain cookies, although doing so can affect site functionality.

We may disclose information to service providers acting on our behalf, when required by law or court order, when reasonably necessary to protect the Firm or others, or in connection with professional obligations. We do not state that submitting information through this website creates confidentiality, clears conflicts, or forms an attorney-client relationship.

The Firm uses reasonable administrative and technical safeguards appropriate to the information being handled. No internet transmission or storage system can be guaranteed completely secure. Information is retained for as long as reasonably necessary for the purpose collected, operational needs, legal requirements, and professional obligations.

This website may link to third-party services, including Calendly and Secure Tomorrow. Those services may have their own privacy practices and terms. The Firm is not responsible for the privacy practices of third-party sites that it does not control.

This website is not directed to children under 13 and is not intended to knowingly collect personal information from children under 13 through public website functions.

We may update this Privacy Policy as practices or legal requirements change. The effective date above identifies the current version. For privacy questions, call the Firm at 1-800-764-9502.